1. Information Collection

We collect the following types of information:

  • Account Information: Email address, username, profile information
  • Usage Data: Chat records, character creation, app usage statistics
  • Device Information: Device type, operating system version, app version
  • Analytics Data: Usage statistics collected through Google Analytics

2. Information Use

We use the collected information for:

  • Providing and improving our services
  • Processing user accounts and authentication
  • Analyzing app usage to improve user experience
  • Complying with legal obligations

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except:

  • With your explicit consent
  • When required by law
  • To protect our rights and user safety

4. Data Security

We take appropriate technical and organizational measures to protect your personal information, including:

  • HTTPS encryption for data transmission
  • Secure server environment
  • Regular security updates

5. Third-Party Services

We use the following third-party services:

  • Auth0: User authentication service
  • Google Analytics: Usage analytics
  • Google Cloud Platform: Data storage and processing
  • Stripe: Payment processing service
  • AWS: Cloud infrastructure and services
  • Meta: With your permission, we share public page visits, first-interaction outcomes, device information, IP and advertising cookies to measure ads. No email, chats or character preferences. Withdraw consent through “Ad privacy settings” at the bottom of this page. We respect Global Privacy Control and Do Not Track; this choice does not change other services’ analytics.

6. User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Withdraw consent

7. Age Restrictions

Our service is only available to users 18 years and older. We do not knowingly collect personal information from children under 18.

8. Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified through in-app notifications or email.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: support@echomelon.com
  • Discord: https://discord.gg/AvTx4eWa

Last updated: September 30, 2026